Air Canada problems, the latest news...

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ocelot
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Air Canada problems, the latest news...

Postby ocelot » Mon Jun 19, 2017 9:01 am

AC has been having quite the string of bad press lately... no one quite as bad as United's experiment with rubber hose PR, but a lot of them.

Just this week they contrived a rejected takeoff and a return-to-origin... on the same flight: http://www.cbc.ca/news/canada/montreal/ ... -1.4165527

Last week it came out that they'd been quietly cancelling people's tickets without telling them: http://www.cbc.ca/news/canada/british-c ... -1.4147410

Last month they walked away from their frequent flier program: http://www.cbc.ca/news/business/air-can ... -1.4109868

and there's been a whole string of high-profile overbooking/bumping incidents after the United fiasco brought the issue to the public's attention. As well as other stuff I don't remember in detail / don't have the links for any more.

And then on a more technical note, the report on the 2015 Halifax crash came out and put the blame very squarely on poor training and procedure for non-precision approaches: http://www.tsb.gc.ca/eng/rapports-repor ... 5h0002.asp

Meanwhile when WestJet gets in the news it's positive: http://www.cbc.ca/news/canada/newfoundl ... -1.4149194

In-market structural breakup in 18 months?

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3WE
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Re: Air Canada problems, the latest news...

Postby 3WE » Mon Jun 19, 2017 6:40 pm

In-market structural breakup in 18 months?
No.

1. Nicely worded statements from the PR department where they try to communicate that the airline actually cares.

AND

2. Business as usual.
Commercial Pilot, Vandelay Industries, Inc., Plant Nutrient Division.

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Re: Air Canada problems, the latest news...

Postby monchavo » Thu Jul 06, 2017 9:48 am

monchavo flew with mrs monchavo last week LHR-YYZ-LHR. 787 800 on the outbound, 777-300 on the return leg. Return leg was very badly delayed. Ridiculous rebranding underway at AC, going back to pre-baby blue colours. Inexplicable. Service was adequate.
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Rabbi O'Genius
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Re: Air Canada problems, the latest news...

Postby Rabbi O'Genius » Wed Jul 12, 2017 5:40 am

This sounds like it had the potential to be rather more serious.....
http://www.bbc.com/news/world-us-canada-40571913
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ocelot
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Re: Air Canada problems, the latest news...

Postby ocelot » Fri Sep 08, 2017 5:53 am

Now apparently they've decided to be a SAR contractor for the Aussies: http://www.cbc.ca/news/world/air-canada ... -1.1146862

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Re: Air Canada problems, the latest news...

Postby ocelot » Sat Aug 20, 2022 8:11 pm

Apparently first a bunch of passengers got stranded and were left to sleep on the floor: https://www.cbc.ca/news/canada/manitoba ... -1.6544249

And then the next day they stranded a bunch of other passengers to get them a plane and lied about it: https://www.cbc.ca/news/canada/manitoba ... -1.6547620

And they've been under fire for arbitrarily refusing compensation by claiming their staffing/capacity issues are a safety issue beyond their control.

Not clear that it's actually worse than anyone else this summer, but it doesn't look good.


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