Moderators: FrankM, el, Dmmoore
An Envoy Embraer ERJ-175 on behalf of American Airlines, registration N264NN performing flight AA-3408 from Montgomery,AL to Dallas Ft. Worth,TX (USA), was preparing for departure at the gate when a baggage handler was killed being ingested into the left hand engine (CF34).
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The family of the baggage handler reported the ground worker involved was a wife and mother of three.
I suspect much of this derives from management speaking with a forked tongue: safety is the top priority, but if you don't turn the plane around fast enough you may lose your job.Terrible comment: I sometimes see clues that some rampies don’t care about procedures…hell, they sure drop a lot of bags off carts… not a life or death thing, but conversely a fairly high priority.
Try checking threads at good, but obscure, discussion fora where a former 172 operator might have copied a link from a rather goofy, but obscure forum where a former tomahawk operator may have posted it.(I haven't been able to find the report itself)
That could very well be the case. I've seen that too many times, where in the formal talks the management gives a direction, but in the informal everyday interactions the feedback they give is different. And many times they are actually honest and don't realize that they are doing that. They think "I already explained to you the importance of these safety procedures, now I just expect you to follow them, now let's talk business". The problem is that then, in they everyday conversation, while they talk thinks like "how much production we need to do today"? "How is our production metric against the goal?" "Where are the parts that we need for the next order" "How are we going to cover Johnny's position in the line since he is absent today?", they never say things like "let me see how you are using your PPE. Did you do your shift-start equipment condition verification? Remember what that safety procedure says?", so the operators unconsciously learn what is important to their boss and how they are being measured, and focus in the things that they perceive are important for their boss. Safety (or quality, etc) may be VERY important for the manager, but if they don't DEMONSTREATE this with their INFORMAL DAILY interactions, the operators don't understand that it is. That is called COMPANY CULTURE and it is an extremely powerful driving force, for the good and for the bad.I suspect much of this derives from management speaking with a forked tongue: safety is the top priority, but if you don't turn the plane around fast enough you may lose your job.Terrible comment: I sometimes see clues that some rampies don’t care about procedures…hell, they sure drop a lot of bags off carts… not a life or death thing, but conversely a fairly high priority.
Bring on the wrath of Evan...3BS common sense cheating (and deviation from black and white procedure).Quote=Ericie and Gabiee
[Discussion of company metrics, continuous-improvement-LEAND culture, and greed.]
The computerie industry has had illuminated fans for a long time, but I haven't seen any evidence of a decrease of finger FOD occurrences.Apparently we need to install a ring of red strobe lights around the intake ring of engines…heck, let’s get the exhaust cone, too while we’re at it. [/Evan]
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